FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?

Mooistevrou is based in Cape Town.



Can I customise an order?

Absolutely! This is only eligible for gift boxes, especially proposal boxes. But please allow 10 days for printing and creating of your personalized boxes.



If I have any queries or questions, whom can I contact?

Please email any questions or queries to: hello.mooistevrou@gmail.com



How long does delivery take?

We ship goods from either Postnet to Postnet, Aramex or Courier Guy - that will take up to 3 days. The creating of your gift boxes could take up to 7 days (personalized boxes 10 days) Please note that all packages will be shipped on Wednesdays & Fridays.