FREQUENTLY ASKED QUESTIONS

Question 1

Where are you based?

Answer

Mooistevrou is based in Cape Town.

Question 2

Can I customise an order?

Answer

Absolutely! This is only eligible for gift boxes, especially proposal boxes. But please allow 10 days for printing and creating of your personalized boxes.

Question 3

If I have any queries or questions, whom can I contact?

Answer

Please email any questions or queries to: hello.mooistevrou@gmail.com

Question 4

How long does delivery take?

Answer

We ship goods from either Postnet to Postnet, Aramex or Courier Guy - that will take up to 3 days. The creating of your gift boxes could take up to 7 days (personalized boxes 10 days) Please note that all packages will be shipped on Wednesdays & Fridays.

FREQUENTLY ASKED QUESTIONS